Refund Policy

Please carefully read the Refund policy before you will use https://mylocaldates.com and pay for the services.

1.   Refund policy is a part of Terms and conditions.
 

When you make payments to https://mylocaldates.com you buy credits, which are added to your account on the site. Each time you use our paid services our system deducts your account (not your credit card), i.e. for each message sent, your account is debited for respective number of credits (look up the costs in ‘Paid membership and paid services' section). The cost of services can be changed anytime. Your satisfaction is important for My Local Dates Team. We cordially hope you find our dating services helpful and convenient. If for any reason you are not satisfied with our site and demand a refund, please contact our support on this matter. Please, include in your claim explanation of reasons for the refund and all relevant information that may be important to us. My Local Dates Team will work hard to resolve your concerns quickly and fairly.

You can demand either Credits Refund or Money Refund Credits Refund: The credits can be reimbursed to your My Local Dates account under the following circumstances:

a. You have encountered a credit loss as a result of errors or bugs on the site.
b. You have not been rendered a service that you paid for (e.g. a message was not delivered, etc).
c. You have sent repetitive messages to the same person by mistake.
d. Other reasons which are provided by you and accepted by My Local Dates Team.

2. Money Refund.
 

You are eligible for demanding a money refund under the following circumstances:

a. You have not authorized the payments that were made with your credit/debit card and you can prove that.
 

b. The purchased and never used credits can be converted into money and refunded.

3. Declaration.
 

Please contact our support if you demand a refund for the above reasons. Once your case is qualified, you will be able to receive the refund. Any Chargeback of credit card payment without previous contact with our site would be considered as dishonest or deceitful. We reserve the right for taking appropriate legal actions at our sole discretion.


5. Contact Information

You can always contact us for help by e-mail:

support@mylocaldates.com

or our Live Chat services as well as ‘Contact Us’ form.